Effective Date: July 15, 2026

Welcome to VedicWell.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or interact with our services.

By using VedicWell.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely by third-party payment providers)
  • Order History

Non-Personal Information We may automatically collect certain technical information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Visited
  • Time Spent on the Website
  • Referral Sources

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to your enquiries
  • Improve our products and website
  • Detect fraud and maintain website security
  • Send promotional emails, offers, and newsletters (only if you have opted in)
  • Comply with legal obligations

3. Payment Information

We do not store your complete debit card, credit card, UPI, or banking information on our servers.

Payments are securely processed through trusted third-party payment gateways that follow industry-standard security practices.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing performance
  • Provide a better shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

However, we may share your information with trusted third parties when necessary, including:

  • Delivery and courier partners
  • Payment gateway providers
  • Website hosting providers
  • Marketing and analytics platforms
  • Government authorities when required by law

These service providers only receive the information necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send updates about:

  • New product launches
  • Health and wellness information
  • Special offers
  • Discounts
  • Educational content

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in the email or by contacting us.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as:

  • Payment gateways
  • Shipping providers
  • Google Analytics
  • Social media platforms

We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

11. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes
  • Enforce our agreements

After this period, your information will be securely deleted or anonymized where appropriate.

12. Health Information Disclaimer

VedicWell offers traditional herbal and wellness products intended to support general well-being.

The information provided on this website is for educational and informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using any herbal product, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.

Individual results may vary.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features.

Any updates will be posted on this page along with the revised Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

VedicWell

Website: https://vedicwell.com

Email: livelife@vedicwell.com

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)